SalesForce | Extend IT Resource

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Salesforce

Salesforce is one of the top cloud-based customer relationship management (CRM) platform. Salesforce provides companies with tools and services to manage their sales, marketing, customer service, and other business operations. All the products and solutions Salesforce provides aim to help corporate streamline company processes and customer relationships.

Salesforce
Product & Solution

Salesforce offers a variety of products and solutions that help corporations improve their efficiency. All the products are also able to customize according to the need or processes of the businesses. The focusing products are listed below.

Sales Cloud

Enhance your sales processes and collaboration among sales teams. The module includes sales automation, lead management, opportunity tracking, and sales analytics.

Services cloud

Enables omni-channel support. This module helps deliver exceptional customer service and support, which includes case management, knowledge base, and customer self-service portals

Marketing cloud

Create your customer journey and let the system automate it! The example module is campaign automation, personalization, and customer journey management.

Tableau

Tableau helps people see and understand data easier. It provides a visual analytics and interactive data visualization platform.

MuleSoft

MuleSoft provides you the power of integration. It makes system integration easier than before. MuleSoft's Anypoint Platform™ help connect applications, data, and devices